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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Kidwell

June 10, 2024

5  out of  5
rating by Debra Kidwell
"Friendly and professional with a smooth transition from one company to another. We look forward to a long business relationship with Tammy Sirbaugh and State Farm Insurance"
We responded:
"We are so glad to be able to help you with your insurance and it has been a pleasure getting to know you. "
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Maddie Rivas

March 25, 2024

5  out of  5
rating by Maddie Rivas
"Tammy Sirbaugh, my agent, is truly exceptional! She demonstrates professionalism and is a delight to work with. She consistently provides me with the information I need and promptly responds to my emails and calls. It is this level of service that keeps me dedicated to State Farm and the Tammy Sirbaugh Agency. The entire office staff is friendly and supportive, making my experience even more enjoyable."
We responded:
"Thanks so much for this excellent review. We pride ourselves on our customer service since so many things are beyond our control. We love helping to protect you and your family and getting to make lasting friendships. "
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winston

February 23, 2024

4  out of  5
rating by winston
"I can't give her 5 stars because after all, it is insurance. I needed to cover a car, I went in and they took care of it as they have for years. If you got to spend your hard earned money, you might as well choose an agent that is kind, knowledgeable and always there."
We responded:
"Winston it is always been a pleasure working with you on your insurance and getting to know you. I appreciate your kind words so much. "
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John Shottes

January 16, 2024

5  out of  5
rating by John Shottes
"Tammy is a great agent ... she engages personally to provide the proper insurance coverage and to resolve any problems as they occur."
We responded:
"John it has been my pleasure to help you and your family. And I so appreciate this opportunity to continue helping you with your insurance. "
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Virginie Bauer

January 13, 2024

5  out of  5
rating by Virginie Bauer
"Tammy always sets tine ahead to answer questions. Greatly appreciate the attention she has given my family and our needs."
We responded:
"Virginie it has been my pleasure to help you and your family recover from the unexpected. I am here for you all at anytime. "
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Michele hine

January 6, 2024

5  out of  5
rating by Michele hine
"Hailey was very polite, understanding- especially as this involved reporting a car accident and involved my child. She was so sweet, showed true compassion, took all the details and provided all the info to me. Instead of passing me off to call claims or transferring me to a hold for claims, she waited on the line with me until claims came on. Praises to her!!!"
We responded:
"Thank you so much for the heartfelt review, Michele! We are delighted you had a wonderful experience with Hailey and our State Farm team. We truly appreciate your feedback and support! Please don’t hesitate to call or visit our office anytime; our team is happy to assist you with your insurance needs! – Tammy "
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Troy Cummings

December 11, 2023

5  out of  5
rating by Troy Cummings
"Great place, great insurance, and at least one great agent - Angel Robertson. She’s been wonderful, extremely helpful, very kind and knowledgeable. She made getting new car insurance both inexpensive and a breeze! Highly recommend her as an agent."
We responded:
"Thanks so much for the review we will be sure share with Angel your kind words!"
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Jennifer Warden

November 21, 2023

5  out of  5
rating by Jennifer Warden
"I recently had questions regarding my policy & I’m usually busy at work so email is typically my go to. Tammy was very prompt in personally responding to my message and answering my questions!"
We responded:
"Thanks so much for your kind words. I am so glad I was able to help you quickly with your insurance questions!"
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Kim Piper

November 9, 2023

5  out of  5
rating by Kim Piper
"They explained everything to me in a professional manner and was a joy talk to. Keep up the great work!!!"
We responded:
"Thank you for the glowing 5-star review, Kim! We sincerely appreciate your support of our State Farm team. Don’t hesitate to call or visit our office anytime as our team is happy to assist you with your insurance inquiries! – Tammy"
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josh kestner

November 3, 2023

5  out of  5
rating by josh kestner
"She was amazing and helped with everything I needed"
We responded:
"Josh, thanks your words mean a lot to us. We work very hard on our customer service and the experience you receive in our office. Thanks so much for allowing us to help with your insurance inquiries! Tammy"
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Mrs. C. Bell

October 9, 2023

5  out of  5
rating by Mrs. C. Bell
"Krista was very knowledegable about the transition of policy from VA to WV. She also assisted me with understanding billing for my personal property and home insurance. Great customer service and very personable!!"
We responded:
"Thank you so much for the wonderful 5-star review! We are delighted to see you had a fantastic experience with our State Farm team. Krysta is amazing and we are lucky to have her. We’re happy to have you as our Good Neighbor! "
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S M

August 30, 2023

1  out of  5
rating by S M
"Two thumbs down! This place is money hungry and will raise your rates continuously even though you have a perfect record with no claims. They called me every month 2-3 weeks in advance tellng me my bill would be due soon and they would have to cancel my insurance if it wasn't paid on time even though I've had insurance with SF for over 25 years and always paid on time. Screw this place. Find another agent!"
We responded:
"Mr. Martin. Thanks for expressing your concerns. Your feelings are very important to me. I show since May we have not spoken to you until August when you have moved to a new state and wanted to make some changes. We called several times this month to make sure you were getting set up in your new state. We only call for payments if your payment has been missed, and as far back as I can see you have always been on time or before. So, I apologize for the confusion and wish you the best in your new state. I am available to discuss further if you would like. "
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Caleb Masters

August 11, 2023

5  out of  5
rating by Caleb Masters
"Tammy and her team are excellent. I worked as an insurance agent for 6 years in a former life, and I have been thoroughly impressed with the way that they handle my policies. They always go the extra mile to provide that personal touch and make you feel like you matter. Claims have been a breeze, and prices are fair. Does your insurance agent call you on your birthday just to wish you a happy birthday? Mine does."
We responded:
"Wow you words kind words make us fe el so valued and mean so much to us! Thanks for allowing us to help protect you and your family. "
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Paul Davis

July 30, 2023

5  out of  5
rating by Paul Davis
"They always answer their phone and are very helpful."
We responded:
"Thanks for the kind words they mean a lot!! And if by chance we happen to miss your call it's because we are all busy. The great news is we always call back any missed calls!"
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Brian Hogbin

April 21, 2023

5  out of  5
rating by Brian Hogbin
"Great customer service"
We responded:
"Thanks your opinion means so much!"
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Concrete Lounge

April 19, 2023

5  out of  5
rating by Concrete Lounge
"Awesome stuff! Staff that cares and we love to see it. Would highly recommend!"
We responded:
"Your review mean so much to us!!"
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Ralph McDonald

March 6, 2023

5  out of  5
rating by Ralph McDonald
"Tammy deserves ten stars! She’s the absolute best insurance agent in area and sets the gold standard for others to follow."
We responded:
"Your words mean the world to us!!! We are so lucky to work with such wonderful family!"
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Kimberly Bowman

June 16, 2022

5  out of  5
rating by Kimberly Bowman
"Great service. Staff are always helpful and friendly and Tammy is the best"
We responded:
"Thanks for the kind words we so appreciate you"
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phillip obendorfer

June 15, 2022

5  out of  5
rating by phillip obendorfer
"Great insurance agent and crew, ive delt with statefarm for the past 16 years, they have always taken care of anything I needed them to"
We responded:
"Thanks you so much we have been lucky to have you and your mom. We appreciate you."
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Eric Ireland

June 15, 2022

5  out of  5
rating by Eric Ireland
"State Farm and in particular Tammy Sirbaugh and her staff did a great job of helping me to get my windshield fixed on my vehicle. They set up the appointment and made sure it was a one stop shop for both the windshield replacement and calibration. Couldn’t have asked for any more and it’s the reason I continue to give them my business."
We responded:
"Thanks for the kinds words we love being here and making things easy and quick."
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Jeff Talley

April 20, 2022

5  out of  5
rating by Jeff Talley
"First class service all the way! The only place in the eastern panhandle of West Virginia to take care of all your insurance needs!"
We responded:
"Jeff thanks so much for your kind words. We really appreciate it"
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Brad Berger

April 18, 2022

5  out of  5
rating by Brad Berger
"Tammy Sirbaugh and her staff are without a doubt the best insurance team around. Look no further, for you will find no office which can hold a candle to Tammy and her crew! They walk you through things if you need help understanding a process, and they don’t make you feel like a burden. If a claim needs to be made, they make things go through like greased lightning. Do yourself a favor. Just call them and don’t worry about any other…you’ll just come back to Tammy! By the way…I think this is really cool…they call you on your birthday and wish you well!"
We responded:
"Your kind words mean so much to us. We are so glad to be able to help you when things don’t go as planned and to get you moving again. We are fortune to have such kind people as you to work with. Thanks so much"
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Dennis H

January 21, 2022

5  out of  5
rating by Dennis H
"Very friendly with great customer service."
We responded:
"Thanks for trusting me!"
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shabazz coleman

December 10, 2021

5  out of  5
rating by shabazz coleman
"Great to work with, best deal that could not be beat!!"
We responded:
"We are fortunate to be able to work with you!!"
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patricia johnson

December 3, 2021

5  out of  5
rating by patricia johnson
"Tammy Sirbaugh and her team are awesome. They provide excellent customer service and the State Farm insurance prices are much better than 2 previous carriers I have had. Thank you Tammy and your team!!!!"
We responded:
"Thanks for such kind words!"