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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sherman Martin

August 30, 2023

1  out of  5 rating by Sherman Martin
"Two thumbs down! This place is money hungry and will raise your rates continuously even though you have a perfect record with no claims. They called me every month 2-3 weeks in advance tellng me my bill would be due soon and they would have to cancel my insurance if it wasn't paid on time even though I've had insurance with SF for over 25 years and always paid on time. Screw this place. Find another agent!"

Caleb Masters

August 11, 2023

5  out of  5 rating by Caleb Masters
"Tammy and her team are excellent. I worked as an insurance agent for 6 years in a former life, and I have been thoroughly impressed with the way that they handle my policies. They always go the extra mile to provide that personal touch and make you feel like you matter. Claims have been a breeze, and prices are fair. Does your insurance agent call you on your birthday just to wish you a happy birthday? Mine does."

Paul Davis

July 30, 2023

5  out of  5 rating by Paul Davis
"They always answer their phone and are very helpful."

Willow Rock-Wilson

July 17, 2023

5  out of  5 rating by Willow Rock-Wilson
"Wonderful service always! The prices are fair for what you get. Not cheap but not expensive. We have home and auto insurance. Never had any issues."

Brian Hogbin

April 21, 2023

5  out of  5 rating by Brian Hogbin
"Great customer service"

Kathleen Parr

April 19, 2023

5  out of  5 rating by Kathleen Parr
"Awesome stuff! Staff that cares and we love to see it. Would highly recommend!"

Ralph McDonald

March 6, 2023

5  out of  5 rating by Ralph McDonald
"Tammy deserves ten stars! She’s the absolute best insurance agent in area and sets the gold standard for others to follow."

Kimberly Bowman

June 16, 2022

5  out of  5 rating by Kimberly Bowman
"Great service. Staff are always helpful and friendly and Tammy is the best"

phillip obendorfer

June 15, 2022

5  out of  5 rating by phillip obendorfer
"Great insurance agent and crew, ive delt with statefarm for the past 16 years, they have always taken care of anything I needed them to"

Eric Ireland

June 15, 2022

5  out of  5 rating by Eric Ireland
"State Farm and in particular Tammy Sirbaugh and her staff did a great job of helping me to get my windshield fixed on my vehicle. They set up the appointment and made sure it was a one stop shop for both the windshield replacement and calibration. Couldn’t have asked for any more and it’s the reason I continue to give them my business."

Jeff Talley

April 20, 2022

5  out of  5 rating by Jeff Talley
"First class service all the way! The only place in the eastern panhandle of West Virginia to take care of all your insurance needs!"

Brad Berger

April 18, 2022

5  out of  5 rating by Brad Berger
"Tammy Sirbaugh and her staff are without a doubt the best insurance team around. Look no further, for you will find no office which can hold a candle to Tammy and her crew! They walk you through things if you need help understanding a process, and they don’t make you feel like a burden. If a claim needs to be made, they make things go through like greased lightning. Do yourself a favor. Just call them and don’t worry about any other…you’ll just come back to Tammy! By the way…I think this is really cool…they call you on your birthday and wish you well!"

Dennis H

January 21, 2022

5  out of  5 rating by Dennis H
"Very friendly with great customer service."

shabazz coleman

December 10, 2021

5  out of  5 rating by shabazz coleman
"Great to work with, best deal that could not be beat!!"

patricia johnson

December 3, 2021

5  out of  5 rating by patricia johnson
"Tammy Sirbaugh and her team are awesome. They provide excellent customer service and the State Farm insurance prices are much better than 2 previous carriers I have had. Thank you Tammy and your team!!!!"

Kenneth Albright

June 1, 2021

5  out of  5 rating by Kenneth Albright
"Tammy is on it at all times! She’s simply the best!"

G Stone

February 25, 2021

5  out of  5 rating by G Stone
"Tammy is the best ins agent. They are friendly and easy to work with."

Maryjoan Hill

October 30, 2020

1  out of  5 rating by Maryjoan Hill
"I switched to Erie.... I will never go back to State Farm. NEVER!"

Mark Zampino

October 24, 2020

5  out of  5 rating by Mark Zampino
"Outstanding customer service! These people know what they are doing and go the extra mile. Their prices beat broker Bell Robinson by thousands. So happy to switch from F&M Martinsburg who handled my hail claim so poorly in 2018. THANK YOU SO MUCH!!!!!!!"

Edward Chapman

October 11, 2020

5  out of  5 rating by Edward Chapman
"The best insurance agency in our area. Kind and thoughtful people who go out of their way to help customers and the community."

Jason Kidwell

October 10, 2020

5  out of  5 rating by Jason Kidwell
"Wonderful coverage from State Farm. When I had an accident, they called me while my vehicle was being repaired and asked about me and how I was doing. And not only that, my last insurance bill went down because of my driving less due to COVID-19. When the commercial says they're a good neighbor, they back it up and they've been good to me. I appreciate it and would refer them to anyone."

Ralph Jones

September 22, 2020

5  out of  5 rating by Ralph Jones
"Tammy is 100% Awesomeness!"

Jeff Hicks

July 24, 2020

5  out of  5 rating by Jeff Hicks
"I have been with Tammy for over 8 years since moving to West Virginia and have nothing but high praise for her expertise, personable demeanor and overall great experience. I recently brought in my girl friend and we had the best experience all due to Tammy and her staff. Thanks for being there!"

Michelle Walters

July 3, 2020

5  out of  5 rating by Michelle Walters
"Tammy and Rebecca are so polite and helpful. Always go over and beyond to help. Very responsive with call backs. Very happy with State Farm!!!!"

Martha Ehlman

April 22, 2020

5  out of  5 rating by Martha Ehlman
"Tammy and her staff are professional and always willing to dig a little deeper for small businesses, especially during these difficult times."